Frequently Asked Questions
Everything you need to know about your Harvest Right experience.
How long does shipping take for a freeze dryer?
Standard shipping typically takes 2-4 weeks. Once your unit leaves our warehouse, you will receive a tracking number to monitor your delivery progress.
What is the return policy for Harvest Right products?
We offer a 30-day return policy on most items. Please note that freeze dryers must be in their original packaging and may be subject to a restocking fee.
Do you offer financing options for home appliances?
Yes, we partner with Affirm to provide flexible monthly payment plans so you can start preserving food now and pay over time.
What kind of maintenance does a home freeze dryer require?
Regular maintenance includes changing the vacuum pump oil every 20-30 batches and keeping the door seal clean to ensure a proper vacuum lock.
Does my purchase come with a warranty?
Every Harvest Right freeze dryer comes with a standard one-year limited warranty that covers parts and labor for manufacturing defects.
Can I use a standard 110V outlet for my freeze dryer?
Small and Medium units run on a standard 110V power outlet. Large and Extra-Large units may require a dedicated 20-amp circuit for optimal performance.